QUOTE
"We want our clients to know that we understand their pains, challenges, and fears. Operating a small to mid-size business is about courage, passion and hope. It can be frustrating. Sometimes you feel that things aren't moving fast enough and you’re juggling everything but somehow you know that growth and success is around the corner. You just need help figuring it out.
Helping you is what our business is all about. We are passionate about taking clients to the next level. Ours is a "holistic" approach. We view the business as one system. That's why we try to get all the issues out to then identify possible solutions, build a plan of action and then work closely with clients to do whatever it takes to execute on it."
Raymond Hébert, President & CEO
"We want our clients to know that we understand their pains, challenges, and fears. Operating a small to mid-size business is about courage, passion and hope. It can be frustrating. Sometimes you feel that things aren't moving fast enough and you’re juggling everything but somehow you know that growth and success is around the corner. You just need help figuring it out.
Helping you is what our business is all about. We are passionate about taking clients to the next level. Ours is a "holistic" approach. We view the business as one system. That's why we try to get all the issues out to then identify possible solutions, build a plan of action and then work closely with clients to do whatever it takes to execute on it."
Raymond Hébert, President & CEO
COME GROW WITH US
if you have EXPERIENCE & SKILLS in:
And VALUE :
if you have EXPERIENCE & SKILLS in:
- Business Strategy
- Finance and Management
- Human Resources Management
- Business Consulting
- Supply Chain Management
- Strategic Sourcing
- Operations Management
- Distribution
- Logistics
- Demand Planning
- Information Technology
- Lean Manufacturing
- Import/Export
- Marketing
- E-Commerce
- Finance and Management
And VALUE :
- Commitment to excellence
- Knowledge, process and tools
- Success and results
- Flexibility and independence
- Continuous learning
- Collaboration and collegiality
- Pride of results
- Quality of life
- Customers as Partners
- Knowledge, process and tools
OUR PARTNERS
Raymond Hébert, President & CEO, Partner Business Strategy, Executive Coaching and Leadership
|
Raymond Hebert has been an entrepreneur all his life. As an accomplished marketing and business strategist, Ray's passion has always been to do what's right for the customer, to help them succeed and grow. For him, it's a passion that goes beyond money and today, with NuFocus Strategic Group, there is a growing team who shares his dream.
Raymond has a Bachelor's degree in Business Administration from the University of Moncton but his education didn't stop there. An avid reader, thinker and teacher, his mind never stops. How can we help? How can I improve? How can we make things better for business, for our communities and society? Raymond also believes in family and taking time to restore and replenish so that you remain sharp, productive and focused. Clients inevitably see him as a friend and coach because he listens and cares, always looking to learn and do more in service to them. He has extensive experience working with clients at the local, national and international level. r.hebert@nufocusgroup.com T 506 860-6010 x103 C 506 850-0644 F 506 860-6011 |
Richard Thériault, Partner Financial Management and Leadership, Small and Mid-Size Business Expertise
|
A true financier for small and mid-size business, Richard knows his stuff because he's walked in their shoes as the owner of a multi-million dollar international boat building business. He's also held executive and leadership positions in manufacturing, consulting and banking in addition to leading trade missions to help business develop import-export markets.
Richard is a roll-up your sleeves kind of guy. He likes to dig right in and over the years, he's been involved in over 250 projects delivering business plans, market studies, business diagnostics and strategic marketing plans. His degree in Business Administration was just a start; for him, business is all about connecting the right people together, looking for creative solutions, and using numbers to define path and business potential. With Richard, it's never complicated and there's always another way to look at things so you can take your company to the next level. r.theriault@nufocusgroup.com T 506 860-6010 x111 C 506 874-6286 F 506 860-6011 |
Suzanne Daigle, Partner, US Operations Human Capital and Talent Management
|
Suzanne Daigle is a business strategist, change agent and experienced organizational leader – someone who passionately believes in engagement, dialogue, self-organizing and shared leadership as the key to successfully transforming our organizations. After a fulfilling career in manufacturing and telecommunications spanning over 25 years in the U.S. and Canada, Suzanne has chosen to dedicate this next chapter of her professional life to helping clients create a culture of community in their organizations. She believes that by inviting people to open “space” and “time” in their lives and to actively participate in the real issues of the business, we engage individual passions, interests and experience in a way that inspires action, accountability and commitment to a common purpose. It is by tapping into the collective intelligence as equals, valuing our diversity, gifts and strengths as unique individuals, that we drive high performance and meaningful transformative change in our organizations and communities. Suzanne is an Open Space Technology practitioner and has facilitated gatherings with large (300+) and smaller (20 – 50) groups in Canada and the United States, including the University of South Florida, St. Petersburg; the National Alliance of Media, Arts and Culture Conference in Boston, MA; community gathering in Connecticut; and in Arizona at the National Noetic Sciences (IONS) Conference. Through her journey in Open Space, Suzanne has travelled extensively and is connected internationally with a dynamic learning community, dedicated to igniting passion in the workplace in a way that takes us beyond predictability and control, leading to organizations that foster creativity, high energy and peak performance. Suzanne is also an experienced World Café facilitator and certified in DiSC assessment profiles (individual and team) which she uses on occasion. Suzanne holds a Bachelor of Arts degree from McMaster University in Ontario, Canada. She lives in Sarasota Florida. s.daigle@nufocusgroup.com T 941 359-8877 C 203 722-2009 F 941 355-5484 |
Bernard Landry, Partner Financial Management and Accounting Systems
|
Community service, banking and business—these areas define Bernard Landry, consultant and mentor to small and mid-size business. After nearly 20 years in banking, close to 10 years as a business owner/consultant and many decades of volunteerism, Bernard knows what it takes to run a business and help others successfully run theirs. As a consultant to small and mid-size business owners, Bernard will tell you that when you can show return on investment and results on the bottom line from your combined efforts, you develop deep and lasting relationships with your customers.
Bernard left banking in 1999 after a successful career as Branch Manager at a major Canadian chartered bank and as General Manager at ADEL-Kent-LEDA. He struck out on his own because he passionately wanted to be an entrepreneur; he wanted to walk in their shoes and prove he could be successful owning his own business. Today, he'll be the first to tell you that it has made him a much better consultant. Bernard knows finance and accounting because he's done it all whether it is basic bookkeeping and accounting systems, building cash flow, doing financial forecasting, creating business plans or market and industry analysis. But success in business is more than numbers as Bernard will attest; it's about the quality of leadership, your management and your employees. Bernard looks at all these aspects when he's working with his clients. His degree in Business Administration, Fellowship in Banking Management and years of consulting expertise provide the foundation upon which to make a positive and lasting impact. b.landry@nufocusgroup.com T 506 860-6010 x301 C 506 383-3950 F 506 860-6011 |
Marc LeBlanc, Partner Tourism, Leisure and Recreation, Communities and Non-profit Organizations
|
Marc LeBlanc's credentials in academia, tourism, economics, leisure, and community development combined with his practical and simple approach of engaging and bringing people together is what drives his success. Marc has worked on a host of projects and studies with various communities, with students at the University, business and political leaders across New Brunswick and Canada. His goal is to use data, gather input and help people open their minds to a host of opportunities rather than just a few.
Whether it's working with a group of communities to create a unique branding and tourism strategy or helping a community radio station build a sustainable economic future or working with a health governance group or a small to mid-size business enterprise, Marc has much to offer in terms of approach, evaluation tools and consultative models. For Marc, it's all about execution and not just developing a plan that sits on a shelf. He works hard with people in order to drive real change, real results and real improvements. Marc LeBlanc is a tenured professor at l'École de kinésiologie et de récréologie de l'Université de Moncton. He has an Economics Doctorate degree in Tourism and Recreation from the Centre des Hautes Études Touristiques de l'Université d'Aix-Marseille and a Bachelor's degree in Leisure from l'Université de Moncton. m.leblanc@nufocusgroup.com T 506 860-6010 x300 C 506 852-1051 F 506 860-6011 |
Louie Surette, Partner Financial Management, Business Planning and Strategy
|
Louie Surette spent his twenty-seven year career helping small and mid-size businesses. During that time, he developed very strong convictions about building close customer relationships based on trust, understanding a client's financial needs and then supporting them in their business endeavours. Today, he can look back with pride knowing that many successful entrepreneurs benefited from his advice and partnership approach.
In his leadership roles as General Manager of the Caisse populaire Beauséjour combined with his experience at the Toronto Dominion Bank, Louie witnessed and actively participated in major transformations in the financial community including technological change and automation, mergers and acquisitions, and a re-inventing of customer service. During that time, he achieved great success growing revenues and assets but what energized him the most was always the opportunity to learn and make a difference by empowering everyone around him — clients, employees and colleagues. Louie is a consummate volunteer frequently donating his time and governance skills to good causes such as education, hospital foundations and university alumni. Over the years, he's also supplemented his Bachelor's Degree in Business Administration from l'Université de Moncton with a host of training programs in leadership, strategic planning and change management. l.surette@nufocusgroup.com T 506 860-6010 x110 C 506 874-9995 F 506 860-6011 |
Charline Poirier, Associate Partner Human capital and organizational growth expertise
|
Applying her knowledge, experience and skills to produce customized solutions on people strategies for her clients is what drives Charline's passion about work and consulting. She knows the value of a clear and thoughtful step-by-step approach to institute lasting positive change. Working in close collaboration with her customers, her goal is to leave them with tools, systems and processes that will increase productivity and create satisfying jobs and careers. She has based her 25-year career on these values working with major technology and service companies in Canada and the U.S.
In her operational leadership roles, she was instrumental in building specialized IT and management teams and a service center from the ground up; in her program director role, she implemented operational performance and resource management programs to leverage talents and skills, and now as an independent consultant, Charline thrives in helping the small and mid-size business. Her areas of focus include retention and performance management strategies, hiring and recruiting systems as well as time analysis and tracking studies, just to name a few. Charline has a diploma in Business Technology from the NBCC in Moncton and a degree in Customer Service. She has been an active volunteer with many local organizations including board level assignments. She has also been the recipient of numerous awards at the national level. c.poirier@nufocusgroup.com T 506 860-6010 x302 C 506 531-7907 F 506 860-6011 |
Jeff Rodgers, Associate Partner Scientific Research and Experimental Development (SR&ED)
|
Jeff Rodgers feels fortunate to be working with clients who are at the forefront of technology, investing in new products, new directions and new systems and processes. His role is to help them document what they do in order to qualify for the Canadian federal government tax incentives under SR&ED or Scientific Research and Experimental Development. With a background in economics and management, a passion for science and technology, and his five years of hands-on experience in SR&ED, Jeff is totally committed and supportive of his clients' work. By doing his job well, he feels that they can truly focus on what they do best: innovation, research and development.
Like his customers, Jeff is continually investing in himself, having completed a series of courses and accreditations to supplement a Bachelor of Arts degree in Economics from Saint Mary's University in Halifax, Nova Scotia. He learned a lot about the soft skills of customer service from his work in the retail sector which paid for his university education. Today, Jeff is totally energized about the future, seeing ever increasing opportunities to learn and add value. His ultimate goal and definition of success is having satisfied clients, helping them to grow and succeed. j.rodgers@nufocusgroup.com T 902 462-0064 x303 C 902 476-7920 F 902 462-0420 |
Susan Rodgers, Associate Partner |
Susan Rodgers, in her unique role, contributes enormously to the work that NuFocus Partner Jeff Rodgers does. They are a power team in service to their clients because they complement each other so well. Susan's 18 years in academia and the private sector have honed her organizational and communication skills as well as her knowledge working with teams, committees, boards, leadership and colleagues. In her role as executive assistant and office manager, she was the glue that helped provide structure, efficiency of tasks, clear communications and focus. Susan was also the intuitive ear that listened deeply, valuing everyone's contribution and bringing people together to achieve the mission on projects big and small. Without concern for personal recognition, Susan takes pride in keeping her eye on the big picture while making sure that the quality and details of the work that is done for clients meets and exceeds their highest expectations.
Her commitment to lifelong learning is evidenced in the multitude of programs, certificates and training she has pursed including business communications, advanced computer skills, customer service, mediation, negotiation and conflict resolution, human rights, and managing people. Her lifelong ability to balance career and outside interests, which include raising a family, practicing yoga, reading and gardening make her the well-rounded and effective consultant that clients value so much. s.rodgers@nufocusgroup.com T 506 860-6010 x303 C 902 476-2334 F 902 462-0420 |
Duncan Noble, Associate Partner Strategic Direction, Executive Coaching, Facilitator of Change and Growth
|
Trusted advisor, strategist, coach and confidant: that's how Duncan Noble describes his relationship with clients. For Duncan, it starts with a dialogue that is grounded in a spirit of respect and deep listening. What is soon evident is his sense of caring and his ability to personally identify with the entrepreneur, CEO, business
leader, manager or co-worker.
In his career, Duncan has fulfilled each of these roles in organizations ranging from large national companies, to family-owned businesses, to small business start-ups. This variety of experience combines with his educational background in engineering and business, and with his university teaching and executive experience, to provide the foundation for the collaborative relationship he establishes with his clients. Duncan's approach is to keep in mind the values, performance and effectiveness of the whole organization when dealing with initiatives to address specific operational or strategic challenges. He feels that focusing on the right questions allows joint discovery of patterns, opportunities and solutions. “Confronted with quality questions, clients are able to develop deep insights and understanding of their challenges and opportunities. New initiatives and specific plans emerge from prompting and probing; holding up the mirror to re?ect back the implications of potential courses of action.” This co-creation of solutions leads to initiatives that are practical, pragmatic, able to be well executed and in strategic alignment. It is this alignment of values and culture and strategy that lead to achievement of sustainable results and long-term success. From experience, Duncan knows that this is how real change, innovation and transformation happen. d.noble@nufocusgroup.com T 506 860-6010 x304 C 506 533-4000 H 506 532-6951 |
Pierre LaPlante, Associate Partner Innovation, Strategy, Planning and Information Technology
|
Talking with Pierre, you can feel his energy and passion about work and life in general. He thrives on change, creativity and innovation in a way that seeks solutions and practical applications to the situation at hand. His disciplined and deliberate approach combined with his depth of insight to connect concepts and patterns within the context of a total picture allow him to discover simple solutions that work. Engaging people in this process, from discovery to action through execution, has defined Pierre's 25-year career success at the Atlantic Lottery Corporation.
It's how he likes to work and what clients value most about him. Pierre is a multi-faceted individual with breadth and scope in areas such as innovation, business development, corporate planning, organizational leadership, information technology, and market research. A down-to-earth individual with a practical approach and solid values, Pierre has managed multi-million dollar budgets, led key corporate operations, negotiated critical business partnerships and spearheaded innovation initiatives that contributed to the bottom line while earning his organization international acclaim. Looking ahead to the next chapter in his career, Pierre looks forward to partnering with small and mid-size business, establishing relationships that leverage his creativity, planning skills, and strong focus on execution. His genuine interest in connecting with people, listening, learning and contributing will continue to define his mission which is to drive change in a meaningful way. p.laplante@nufocusgroup.com T 506 860-6010 x305 C 506 852-0371 F 506 860-6011 |
BOB LeBLANC, Associate Partner Practical application of current and emerging technology
|
You can feel Bob's energy and enthusiasm about life, people and the multiple projects he's always got on the go. Whether it's the introduction of a new technology, optimizing current systems, coaching a sports team or leading a volunteer effort, Bob has this knack of seeing what's ahead and sensing what needs to be done. He knows what he's good at and can quickly assess the talents and skills of others.
For him, it's never about being the "star of the show" or having a grand title; it's always about maximizing and drawing out the talents of team members to get the job done. Working with staff, professors and students at University of Moncton, and in his leadership roles with the union, Badminton, New Brunswick and the community, he lived by this philosophy of shared leadership. With a Bachelor of Education and a Masters degree in Guidance counseling, Bob was a trail blazer able to see the practical side of optimizing and inventing new and practical ways of using audio visual and computing services. For more than 25 years, he immersed himself in connecting technology and people in the academic world. In his various support and leadership roles, his philosophy was always the same. Technology is not an end in itself; it has to add value and contribute to the mission of an organization or project. He's always stayed a step ahead of what's happening in all aspects of technology from computers to social networking. His mind is always racing to see how it can be applied in the most practical and cost-effective fashion. It's what he loves to do and where he wants to invest his time and energy as a NuFocus partner working with clients. b.leblanc@nufocusgroup.com T 506 860-6010 x210 F 506 860-6011 |
CHRIS DIXON, FEC, P. Eng., Associate Partner Business Strategy, Lean Enterprise and Process Improvement
|
Chris is a problem solver who loves to help organizations discover how operations can be streamlined and improved, identifying where to eliminate waste and implement more effective and efficient processes. Chris thrives in a world of continuous improvement, systems reviews and analysis, and process design and development. His applied science background and in-depth training at the 6-Sigma Academy, combined with over 20 years in manufacturing, management, and sales has given him a solid foundation to help business clients grow and optimize their operations. A registered Professional Engineer with a Bachelor of Industrial Engineering from the Technical University of Nova Scotia in Halifax, Chris has served as the President of the Association of Professional Engineers of Prince Edward Island and was awarded Fellowship to Engineers Canada for exceptional contributions to the Profession. He also holds 6-sigma black belt certification from the 6-Sigma Academy in Phoenix. Chris has worked in the aerospace industry and general manufacturing in Nova Scotia, Prince Edward Island and New Brunswick and has significant training and experience in the application of Lean & DMAIC to solve business problems. Ask Chris how his field of expertise can help your organization, and he'll quickly jump into examples of projects that not only led to dramatic improvements on the bottom line, but he'll describe how people got excited because they understood the importance of change. Chris is as comfortable connecting opportunities from a strategicplanning process, as he is on a manufacturing floor, or in an office looking at simple work flow improvements. While he'll be the first to admit that going down the path of process improvement and eliminating waste can be challenging, it's a journey that continues to energize Chris because he sees opportunities everywhere – which is good news for his clients. Chris lives in Riverview, New Brunswick with his wife Tracy and their 2 children, Matt and Bronwyn. c.dixon@nufocusgroup.com T 506 860-6010 x112 C 506 227-0537 F 506 860-6011 |
ROGER MELANSON, Associate Partner International, National and Regional Business Development
|
As a NuFocus Partner, Roger's focus and mission is to apply 20 years of knowledge and experience connecting business people, communities, government and investors to help them achieve growth and success. His ability to see the big picture, connecting strategies with execution and his keen desire to work collaboratively with people is why he is so energized and engaged.
Business, Politics, Community and Public Service – Each of these areas define who and what Roger is. From his university days, Roger was drawn to the grounding that business provided a focus on end results. He's been attracted to serving the community needs through public policy in government, business development, community work and politics. In his career, he played the role of Executive Assistant serving three ministerial portfolios (Fishing and Aquaculture, Higher Education and Labor, and Economic Development and Tourism) which ultimately led him to becoming Executive Assistant to the Premier of New Brunswick. Roger gained insight and experience connecting with people in the communities, helping business in terms of job creation, deepening his understanding of government at all levels, building strong relationships with elected officials, government officials and business people in the process. Roger then moved to the private sector with Spielo; an international company. He led multi-million dollar contract negotiations in the lottery industry in Canada, the United States and Europe. Through the success of his achievements on the international stage, Roger was able to understand how to be successful in international business development. With a young family at home, Roger then decided to come back to his roots as a lead role in economic development for the city of Dieppe Economic Development Corporation as General manager. He leveraged his combined business, government and community experience to engage in targeted strategic planning, overseeing budget, staffing and attracting investment capital to the City. Roger has a Bachelor's degree in social sciences with a major in political science and a minor in business administration. He also holds a Masters degree in public administration, both degrees from the University of Moncton. r.melanson@nufocusgroup.com T 506 860-6010 x211 C 506 875-7009 F 506 860-6011 |
NANCY WHIPP, C.A., Associate Partner Chartered accountant with scientific background
|
Accountants can sometimes see the world as a black and white, finite system. Scientists, on the other hand, see different shades of undiscovered realities. Chartered accountant Nancy Whipp, who also has a Bachelor of Science, offers her clients this unique blending of the two worlds along with extensive national and international business experience.
Besides working in the past for chartered accountant giants like KPMG and Ernst & Young, Nancy also took positions with huge national corporations like Canadian National Railway, Pirelli Cables Inc., a Montreal cable manufacturer, and JTI-Macdonald Corp. For Unsworth & Associates, she started operations in Luxembourg and put them on a firm profitable footing. Since moving to Moncton, she joined NuFocus with the aim of working with small and medium-sized enterprises to transfer the knowledge she has gained in finance and development into their firms. Instead of just offering accounting or taxation initiatives, she offers a multidisciplinary approach to business services. Nancy has a Bachelor of Science and a Bachelor of Commerce from Concordia University, Montreal besides her chartered accountant designation. n.whipp@nufocusgroup.com T 506 860-6010 x118 C 506 875-1530 F 506 860-6011 |
FRANCIS BOURQUE, Associate Partner Specialist in "Lean" production practices
|
Francis Bourque is one of a handful of practising “Lean” production consultants in Canada with his silver designation from the Society of Manufacturing Engineers. Lean manufacturing or lean production was largely derived from the Toyota Production System and is centre on the concept of creating more value with less work. Based on optimizing flow, it is a popular strategic tool for companies striving for new levels of efficiency.
Applying the concepts can allow for reduction of floor space, merging two production areas into one, and increasing productivity up to 75 cent. With a Bachelor of Administration in accounting and finance from Université de Moncton, Francis bases his consultancy work out of Moncton. Francis has expertise as well in implementing it in situations where external factors like hierarchy and culture can impact the process. Because of his financial expertise, he also helps companies look to the future and tailor their operations to their end goal. f.bourque@nufocusgroup.com T 506 860-6010 x117 C 506 852-0452 F 506 860-6011 |
BETTIE ARSENEAULT, Associate Partner Regional and International Focus working with business owners and business groups
|
International Marketing and Development, Arts and Culture, Agro food, Fisheries and Aquaculture are Bettie Arseneault's life experiences. Bettie thrives upon working with entrepreneurs on many continents which speaks to her innovative and creative spirit and the way she works with clients. She starts each project with a blank slate, listening to her clients, going beyond their first words to hear the potential of what they would hope to develop, often beyond what they might first imagine. This is what inspires her work and the success she's had on diverse projects with many clients. Her fluency in French, English and Spanish gives her a distinct advantage in many areas of research and working with constituent groups on behalf of her clients, whether it's developing a market study or a business plan. As a full-time resident in the Caraquet, New Brunswick area, Bettie is deeply committed to helping local, regional and provincial businesses expand their market reach tapping into her global experience having lived and worked in many countries. Bettie has worked with International Organizations like UNESCO, and with the Canadian International Development Agency; she's been involved in Trade missions and has also played a lead role working closely with member companies and associations on common business agendas. Bettie Arseneault is one of only a few New Brunswick certified members of WEConnect Canada, a Canadian non-profit organization that open doors to new supply chains for women businesses. This organization is also affiliated to the U.S.A's counterpart: Women's Business Enterprise National Council. b.arseneault@nufocusgroup.com bettiearseneault.wordpress.com C 506 724-3046 T 506 860-6010 x307 F 506 860-6011 |
COPYRIGHT © 2009 NUFOCUS STRATEGIC GROUP LTD. ALL RIGHTS RESERVED.